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Nemesis
 Post subject: Can't change email address
PostPosted: Sat Feb 16, 2019 4:56 am 
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Joined: Wed Jun 07, 2006 1:12 pm
Posts: 61
Location: Planet Earth
Hi! I can't change email address at my Intrada account. Wanted to redeem my LP and it sent the gift code to my old email address. Then wanted to change my email address but it asks me to sign in again but don't recognise me...
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eggerty
 Post subject: Re: Can't change email address
PostPosted: Sun Mar 15, 2020 3:09 am 
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Joined: Sat Jun 01, 2013 8:56 am
Posts: 13
HI

I'm also getting the same issue.

I can log into Intrada, but when I go to Account -> Change email it takes me to NetSuite site which tells me my session has expired.
It asks me to log in but then it tells me my email/password aren't correct.

The email address I currently have will shortly cease so I do need to change it. So far this is the only site I'm having issues with.
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Rourke
 Post subject: Re: Can't change email address
PostPosted: Tue Apr 21, 2020 5:36 pm 
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Joined: Thu Apr 09, 2020 4:02 pm
Posts: 22
Location: CA
Same happened to me on several occasions.
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Soundtrack Doctor
 Post subject: Re: Can't change email address
PostPosted: Fri May 08, 2020 11:22 am 
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Joined: Mon May 22, 2017 12:10 pm
Posts: 43
Assuming you're talking about your account for ordering and not the email you have registered on this forum with, best to drop Jeff an email at Intrada@intrada.com for help.
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