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Intrada Soundtrack Forum :: View topic - New Rewards Program for Intrada customers!
Intrada Soundtrack Forum
http://www.intrada.net/phpBB2/

New Rewards Program for Intrada customers!
http://www.intrada.net/phpBB2/viewtopic.php?f=4&t=6815
Page 2 of 3

Author:  Roger Feigelson [ Fri Dec 11, 2015 9:45 am ]
Post subject:  Re: New Rewards Program for Intrada customers!


Author:  Neil [ Fri Dec 11, 2015 12:34 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Excellent. :D

Just used my $10.00 voucher code. :mrgreen:

Author:  Basil [ Fri Dec 11, 2015 5:32 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Just wanted to comment that this rewards program has incentivized me to buy from Intrada a bit more often, despite the US to Canadian dollar exchange being absolute crap right now. Racked up 27 points so far, so I'd say this works well.

Author:  John Johnson [ Mon Jan 02, 2017 4:19 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Has the loyalty points for the Rewards Program expired? I couldn't access mine today.

Author:  Freejack [ Mon Jan 02, 2017 7:20 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Roger clearly states 3 posts up That it's here To stay.
Problebly just à New years glitch. ;-)

Author:  froggybsb03 [ Mon Jan 02, 2017 7:50 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

The loyalty program is currently experiencing technical difficulties and some customers are unable to access their rewards points. We apologize for this inconvenience and want to assure you that your points should never expire, and we are working to resolve this issue as quickly as possible. Thank you for your patience and understanding, and happy new year!

Author:  John Johnson [ Tue Jan 03, 2017 6:23 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Thanks for the heads up.

Author:  Jeff Johnson [ Wed Jan 04, 2017 4:08 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

As far as I can tell, so far only one customer is experiencing problems seeing their reward points. Anyone who has a problem should email us directly at intrada@intrada.com and hopefully we can figure out what's going on. I'm guessing it's an out-of-date browser issue but that's just a guess.

Thanks!

-- Jeff
(head hamster)

Author:  jerryg529 [ Sat Jan 21, 2017 2:17 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Question: Are reward points given even when purchasing another label's product through Intrada?

Author:  froggybsb03 [ Fri Mar 03, 2017 3:07 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

We apologize to everyone who is currently experiencing problems with our loyalty program. This is a technical glitch in our software that we are working to resolve as quickly as possible. Please rest assured that your previously earned loyalty points are still there, and all transactions made in the meantime will continue to earn loyalty points. The loyalty program is here for good, your points will never expire, no matter what technical issues may come up in the future. If you have any questions or concerns please don't hesitate to email us. Thank you for your patience and have a great day!

Author:  AugustusDogCare [ Fri Mar 03, 2017 6:17 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Thanks for the heads up Regina.

Author:  litefoot [ Mon Mar 06, 2017 4:20 pm ]
Post subject:  Re: New Rewards Program for Intrada customers!

Recently I put through a bumper order (my first from Intrada in two years) and I had completely forgotten about the loyalty program until I saw this thread. Thanks to whomever bumped it. The order has earnt me six dollars so one day I'll put that towards what I hope will be the premiere of One Of our Dinosaurs Is Missing.

Author:  w-dervish [ Thu Jun 01, 2017 7:01 am ]
Post subject:  Total Accumulated Points Vs Total Available Points

Can someone tell me what the difference is between "Total Accumulated Points" and "Total Available Points"? I made a large purchase during the last sale and I'd like to use those points, but apparently they are not "available". Does 30 days (or whatever the return period is) have to pass before those points become "available"?

Author:  Roger Feigelson [ Thu Jun 01, 2017 10:21 am ]
Post subject:  Re: Total Accumulated Points Vs Total Available Points


Author:  w-dervish [ Fri Jun 09, 2017 1:31 pm ]
Post subject:  Re: Total Accumulated Points Vs Total Available Points


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