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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Fri Dec 11, 2015 9:45 am 
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Posts: 3680
Lokutus wrote:
This is indeed fantastic... but with 30th Anniversary soon to be over, is this also going to end soon?


Nope. It's here to stay.


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Fri Dec 11, 2015 12:34 pm 
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Joined: Mon Jun 21, 2010 3:24 pm
Posts: 400
Location: England
Excellent. :D

Just used my $10.00 voucher code. :mrgreen:

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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Fri Dec 11, 2015 5:32 pm 
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Just wanted to comment that this rewards program has incentivized me to buy from Intrada a bit more often, despite the US to Canadian dollar exchange being absolute crap right now. Racked up 27 points so far, so I'd say this works well.


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Mon Jan 02, 2017 4:19 pm 
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Joined: Fri Dec 16, 2005 9:49 am
Posts: 387
Has the loyalty points for the Rewards Program expired? I couldn't access mine today.


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Mon Jan 02, 2017 7:20 pm 
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Location: Soundtrackheaven
Roger clearly states 3 posts up That it's here To stay.
Problebly just à New years glitch. ;-)

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Trevor Jones' FREEJACK (1992) Morgan Creek


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Mon Jan 02, 2017 7:50 pm 
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Joined: Thu Dec 08, 2005 6:37 pm
Posts: 24
Location: California, USA
The loyalty program is currently experiencing technical difficulties and some customers are unable to access their rewards points. We apologize for this inconvenience and want to assure you that your points should never expire, and we are working to resolve this issue as quickly as possible. Thank you for your patience and understanding, and happy new year!

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-Regina Fake

"To all who come to this happy place; welcome."
"I'm your huckleberry."
"Well what you plan and what takes place ain't never been exactly similar."
"Pootingineous!"


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Tue Jan 03, 2017 6:23 pm 
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Joined: Fri Dec 16, 2005 9:49 am
Posts: 387
Thanks for the heads up.


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Wed Jan 04, 2017 4:08 pm 
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Joined: Sat Nov 19, 2005 3:49 pm
Posts: 39
Location: Lafayette, CA
As far as I can tell, so far only one customer is experiencing problems seeing their reward points. Anyone who has a problem should email us directly at intrada@intrada.com and hopefully we can figure out what's going on. I'm guessing it's an out-of-date browser issue but that's just a guess.

Thanks!

-- Jeff
(head hamster)

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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Sat Jan 21, 2017 2:17 pm 
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Joined: Mon Jul 13, 2015 9:44 pm
Posts: 35
Location: Utah
Question: Are reward points given even when purchasing another label's product through Intrada?


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Fri Mar 03, 2017 3:07 pm 
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Joined: Thu Dec 08, 2005 6:37 pm
Posts: 24
Location: California, USA
We apologize to everyone who is currently experiencing problems with our loyalty program. This is a technical glitch in our software that we are working to resolve as quickly as possible. Please rest assured that your previously earned loyalty points are still there, and all transactions made in the meantime will continue to earn loyalty points. The loyalty program is here for good, your points will never expire, no matter what technical issues may come up in the future. If you have any questions or concerns please don't hesitate to email us. Thank you for your patience and have a great day!

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-Regina Fake

"To all who come to this happy place; welcome."
"I'm your huckleberry."
"Well what you plan and what takes place ain't never been exactly similar."
"Pootingineous!"


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Fri Mar 03, 2017 6:17 pm 
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Joined: Fri Jan 13, 2017 6:27 am
Posts: 25
Thanks for the heads up Regina.


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 Post subject: Re: New Rewards Program for Intrada customers!
PostPosted: Mon Mar 06, 2017 4:20 pm 
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Joined: Tue Nov 24, 2009 6:05 am
Posts: 390
Location: Darwen, UK
Recently I put through a bumper order (my first from Intrada in two years) and I had completely forgotten about the loyalty program until I saw this thread. Thanks to whomever bumped it. The order has earnt me six dollars so one day I'll put that towards what I hope will be the premiere of One Of our Dinosaurs Is Missing.

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