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 Post subject: A quick reminder...
PostPosted: Tue Aug 17, 2010 5:35 pm 
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Joined: Sat Nov 19, 2005 3:48 pm
Posts: 2637
8/17/10

A quick reminder for customers ordering limited edition titles that are selling quickly. If you order more than one copy of a popular title after we have posted "one to a customer" on our site, be prepared to receive just one copy. No surprise there. But for customers who may be playing the system by sending in duplicate orders, hoping each will get processed... be prepared to lose out. Jeff (and our robust NetSuite system) catches these duplicate orders. And Jeff gets pretty cranky about them. And none of us want him to get cranky because he's the guy that spearheads order processing to begin with. And when he gets cranky, he passes it onto George and Steve, who then get cranky packaging said orders for mailing. And somewhere in there it all gets passed on down to me, who hates being cranky. So PLEASE respect the "one to a customer" guidelines when we post them. Thanks


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